Frequently Asked Questions

Each Ghost Pro device is powered by a high-capacity internal battery engineered to last the full 3500 puffs without recharging. For most users, that's 5–10 days of regular use. The battery is pre-charged and ready to use straight out of the box — no charging cable needed.

Yes — every device sold on ghostpro3500puffs.com is 100% authentic, sealed, and batch-coded. We source directly from authorised channels and quality-check each unit before dispatch. No fakes, no clones, no compromise.

We stock all 32 Ghost Pro flavours at all times across six flavour families — Ice & Menthol, Berry Mix, Tropical & Fruit, Grape Collection, Candy & Dessert, and Signature Classics. You can mix and match flavours within the same box of 10 — just mention it in the order notes or message us on WhatsApp.

Standard delivery is 30 AED per order, and FREE on any order of 350 AED or more. Dubai orders arrive within 2 hours, and the rest of the UAE (Sharjah, Ajman, Abu Dhabi, Al Ain, Ras Al Khaimah, Fujairah, Umm Al Quwain) within 4-12 hours of confirmation. We deliver 7 days a week, including public holidays.

All orders are paid on delivery in AED — choose cash, card (a 5% government VAT applies to card payments), or bank transfer when you place your order. Nothing is charged online; the rider settles payment with the method you selected when your order arrives.

If you receive a faulty or non-working device, contact us on WhatsApp within 24 hours of delivery with a short video of the issue and we'll replace it free of charge on your next delivery. For hygiene and safety reasons, opened devices that are simply not to your taste cannot be returned. Full details on our Delivery Policy page.

Yes. Ghost Pro 3500 Puffs contains nicotine, a highly addictive substance. UAE law requires you to be 21 years or older to purchase. Our riders verify a valid Emirates ID or passport at the door — orders cannot be released to anyone under 21.

We deliver to all 7 emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah — including Al Ain. We do not currently ship outside the UAE.

Up to 3500 puffs per device, depending on your draw style. Light, short puffs will get you closer to the maximum, while long, heavy draws use more e-liquid and battery per puff. Either way, the device is designed to deliver consistent flavour and vapour from the first puff to the last.

Absolutely. We offer bulk pricing for orders of 5+ boxes. Message us on WhatsApp at +971 56 165 2004 with your quantity and emirate, and we'll send you a custom quote with free UAE-wide delivery.